Shipping & Delivery

We prepare every Caselo order with care. Processing times and delivery estimates are shown at checkout and may vary by destination.

Processing

Orders are prepared on business days. Personalised or made-to-order pieces may require additional time before dispatch.

Delivery

Available delivery services, prices, and estimated arrival windows appear at checkout after you enter your address. International deliveries may be subject to local duties or taxes.

Tracking

When your order leaves our studio, we will send a dispatch confirmation with tracking details when the selected service supports tracking.

Need help?

If a delivery is delayed or your tracking has not updated, contact us with your order number and we will investigate.